Reading Time: 5 minutes Easy access to formal credit has been a challenge for a section of the population due to a variety…
Reading Time: 3 minutes The banking industry is constantly evolving in order to keep up with the rapidly changing customer expectations in a…
Reading Time: 6 minutes What are the challenges faced by debt collection calling agents? Debt collections managers and contact center agents frequently encounter…
Reading Time: 5 minutes The debt collections industry in Indonesia has traditionally relied on manual processes and outdated methodologies. However, the rapid advancements…
Reading Time: 5 minutes Retail lending companies now realize the importance of maximizing efficiency in debt collections. Lenders are working on tailored strategies…
Reading Time: 3 minutes The rapidly changing consumer behavior is characterized by a paradigm shift in how people search, buy, borrow, consume, engage,…
Reading Time: 5 minutes Layanan keuangan digital diakses dan disediakan melalui beragam saluran digital berbasis internet seperti ponsel, mesin ATM, terminal Point of…
Reading Time: 5 minutes Field debt collections is a process that involves the recovery of outstanding debts through face-to-face communication between the debtors…
Reading Time: 4 minutes Field debt collections deposits rely on a hub & spoke model for lodgement and realizations of cash collected by…