Reading Time: 6 minutes The traditional banking ecosystem in India is heavily reliant on paper-based documentation for various processes such as account opening,…
Reading Time: 6 minutes What are the challenges faced by debt collection calling agents? Debt collections managers and contact center agents frequently encounter…
Reading Time: 5 minutes The debt collections industry in Indonesia has traditionally relied on manual processes and outdated methodologies. However, the rapid advancements…
Reading Time: 4 minutes Field debt collections deposits rely on a hub & spoke model for lodgement and realizations of cash collected by…
Reading Time: 5 minutes With the growing demand for retail debt amidst the volatile economic scenario there is a potential for a rise…
Reading Time: 5 minutes The lack of transparency in work distribution and ineffective incentive management contribute to the high attrition rates experienced by…
Reading Time: 5 minutes The financial services industry operates with an implicit degree of calculated risk that arises from multiple levels of uncertainties…
Reading Time: 5 minutes Debt collections comprise a number of processes to collect overdue loan repayments from borrowers. These mechanisms can be lengthy…
Reading Time: 4 minutes The banking and Financial Services industry has adopted mobile-based platforms/apps extensively to increase its customer reach, simplify operations, and…